Boston Virtual ARTCC, Inc. (Boston Virtual ARTCC or BVA) is committed to protecting your privacy and ensuring users have a safe online experience. This Statement of Privacy applies to the Boston Virtual ARTCC Web site (including our forums and other elements that comprise the site) and governs data collection and usage within the community. By using the Boston Virtual ARTCC website, you consent to the data practices described in this statement. This policy is effective October 3, 2018.
Collection of Your Personal Information

Boston Virtual ARTCC collects a very limited amount of personally identifiable information which includes your name, email address, and age. You are required to provide at least your real age, VATSIM ID, and a working email address; you are not required to provide your real first or last name to us. We also collect the optional information you include in your application, which includes country, time zone, aviation experience, and other demographic questions that are not personally-identifiable. None of this information will be shared outside of the context of the administration of this community. You have the ability opt out of event reminder email communications, or of your membership, at any time.

There is also information about your computer hardware and software that is automatically collected by Boston Virtual ARTCC which can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by Boston Virtual ARTCC for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Boston Virtual ARTCC website. We make no guarantee that our data protection efforts will be successful we are not liable for any unauthorized access to your personal information.

We retain the information we collect as long as your application remains active, and retain application information indefinitely for historical purposes. 

Information you choose to post, share, or message through social platforms such as Discord, TeamSpeak, and our member forums, or information you send to a staff member via email or other means, is not considered personal information. By posting or sharing content, you should be aware that this content may be available to the public, and is not subject to the same type of protection as personal information such as an email address. While Boston Virtual ARTCC will consider requests to delete content you have shared on your behalf, we are under no obligation to remove such information, and in some cases we may be required to retain it. 

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Boston Virtual ARTCC public message boards, this information may be collected and used by others. While Boston Virtual ARTCC does not read any of your private online communications, such as private messages sent through the forums, it can be dangerous to disclose information online. Boston Virtual ARTCC makes no effort to screen or verify the identities, ages, or certification level of members. Individuals claiming to have certifications, including instructor certifications, have not been screened by our administrators and may or may not hold the certificates they claim to. As with any online communications, you should always protect yourself by limiting any personally-identifiable information you provide to anyone, through public boards or private messages.

Boston Virtual ARTCC encourages you to review the privacy statements of websites you choose to link to from Boston Virtual ARTCC so that you can understand how those websites collect, use and share your information. Boston Virtual ARTCC is not responsible for the privacy statements or other content on websites outside of the Boston Virtual ARTCC and Boston Virtual ARTCC family of websites (i.e. websites that use the ‘' domain name).

Use of Your Personal Information

Boston Virtual ARTCC collects and uses your personal information to operate the Boston Virtual ARTCC website and to operate our online community. Boston Virtual ARTCC will contact you to provide community-wide email bulletins, to provide information about upcoming events if you opt-in to the ‘Event Reminders’ mailing list, or for operational purposes relating to your account or operation on the network. Boston Virtual ARTCC may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

You can unsubscribe from any or all of our emails by sending an email to [email protected] with your request. You can also unsubscribe from email communications or delete your account by clicking on the “Account Management” link at the bottom of any of our newsletter emails. A request to delete your account will also mean that we remove any data we have collected, except that we retain some of the information on your application for reference in the future. We do not retain or collect any sensitive information such as a social insurance number.

Boston Virtual ARTCC does not sell, rent or lease its customer lists to third parties. Boston Virtual ARTCC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (such as your name, age, and email address) is not transferred to the third party. In addition, Boston Virtual ARTCC may share data with trusted partners to help us perform statistical analysis or provide support. All such third parties are prohibited from using your personal information except to provide these services to Boston Virtual ARTCC, and they are required to maintain the confidentiality of your information. Boston Virtual ARTCC keeps track of the websites and pages our customers visit within Boston Virtual ARTCC, in order to determine what Boston Virtual ARTCC services are the most popular.

Boston Virtual ARTCC does not use, collect, or disclose sensitive personal information, such as race, religion, or political affiliation.
Boston Virtual ARTCC may disclose your name, VATSIM ID, and particulars of a scenario to other elements of VATSIM for the purposes of conflict resolution. Boston Virtual ARTCC will not disclose your email address or age to any other organizations.

Boston Virtual ARTCC has a responsibility to its members to collect, store, and process data on a lawful basis. Boston Virtual ARTCC relies on both consent (i.e., a member who applies to join the community provides consent as a condition of membership) and a legitimate interest to ensure the smooth functioning of the community and to ensure interactions between members conform to a set of shared expectations that govern the community. This legitimate interest, in addition to consent, constitutes a lawful basis for data collection, storage, and processing.

Boston Virtual ARTCC will disclose information about you, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Boston Virtual ARTCC or the site; (b) protect and defend the rights or property of Boston Virtual ARTCC; and, (c) act under exigent circumstances to protect the personal safety of users of Boston Virtual ARTCC, or the public.

Use of Cookies

Boston Virtual ARTCC uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Boston Virtual ARTCC pages, or register with Boston Virtual ARTCC site or services, a cookie helps Boston Virtual ARTCC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Boston Virtual ARTCC Web site, the information you previously provided can be retrieved, so you can easily use the Boston Virtual ARTCC features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Boston Virtual ARTCC services or Web sites you visit.

Security of Your Personal Information

Boston Virtual ARTCC secures your personal information from unauthorized access, use or disclosure. Boston Virtual ARTCC secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. We will never sell or freely provide any personal information you provide to Boston Virtual ARTCC. Members will be able to contact you through a contact form available on our forums, if you choose to create an account there and do not disable that feature. Your email address will not be transmitted to other members, except those who are part of our staff and who have a legitimate reason to access that information. 

Changes to This Statement
Boston Virtual ARTCC will occasionally update this Statement of Privacy. Boston Virtual ARTCC encourages you to periodically review this Statement to be informed of how Boston Virtual ARTCC is protecting your information. Changes to the Statement of Privacy will be communicated to members through the monthly newsletter (the Logan Informer) or via direct email.
Contact Information
Boston Virtual ARTCC welcomes your comments regarding this Statement of Privacy. If you believe that Boston Virtual ARTCC has not adhered to this Statement, please Contact Us. We will use reasonable efforts to promptly determine and remedy the problem. Please be aware that Boston Virtual ARTCC is a community of like-minded aviation enthusiasts sponsored entirely by donations from our members. None of our administrators or managers receive any monetary compensation.
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